FileCloud Server/Online
Topics and article centered around FileCloud Server, FileCloud Online, and general usability of both products.
- Internet browser is showing FileCloud Online password compromised
- MongdoDB failed on 2/3 VMs in High Availability
- Error when importing AD groups and users
- High CPU usage
- Cannot reconfigure SSO
- Set Feature Compatibility version to 7.0 after upgrading to 23.242
- FileCloud Unreachable from Certain ISPs
- Edit in Desktop App
- Video Preview gets stuck
- User Shares History
- Restoring Deleted File/Folder in User Shares
- Integrating Anti-virus to Filecloud
- 2FA for multi-tenancy portal
- Removing old Retention Policies
- Getting an error when running the Linux upgrade script.
- Unable to login using the new Outlook Add-in
- Cannot Upload Photos or Files to our Synchronized Folder through the Web Interface
- AD accounts are getting automatically approved on mistake
- Cannot Upload Files in FileCloud Online instance
- Internet Browser is showing FileCloud Online password compromised
- Admin Workflow to move unmodified file within n number of days
- Upgrade with Granular Folder permission set
- Solr service issue
- Fatal Error on Runtime alert after upgrade to 23.242
- Invalid license error when logging into a newly installed FileCloud
- Cron is not running
- FileCloud portals not working
- Unencrypted Files Detected for Filecloud 23.242
- Account locked CLFC-00035
- File Download is blocked due to Modsec CRS rules in FileCloud version 23.242
- Critical alert "MQ Service is not running"
- SMTP Mail server is failing
- Adding Network Folder Failure (LAN Networks are disabled)
- Secure Cookie Error
- Unable to Start Apache after SSL installation
- An internal error has occurred while processing your request SSO login issue
- Email ID already in use when adding a new user
- Internal error using SSO login and IIS reverse proxy
- Getting a "Solr not available" email alert
- How to find the cause of Apache restart failure
- API authentication error due to SSL verification failure
- Unload core from SOLR admin UI through tunneling (Filecloud Linux)
- Solr not working after FileCloud 23.x upgrade
- Issue searching files by keyword
- Check if a shared link was opened in FileCloud
- How to delete large folder structure in FileCloud
- Document preview in the User Portal is greyed out
- Fails to download zip or media files from the Web User Portal.
- Users not able to control their own notifications
- Disable My Files For Specific Users
- Solr search not working
- Login failure
- Filecloudcp command upgrades or package installation not working
- Changing Default Share Type From Public to Private (vice versa)
- Web Edit or WOPI configuration is failing
- Enable Forgot Password from User Portal Login page
- Disable HTTP protocol
- Setting Folder Level Permissions on Network Shares
- Disable Notifications for External Accounts
- DataBase Keeps Crashing Due to Security Software
- Getting a prompt in the admin portal "IMPORTANT: Follow instructions to setup an automatic Scheduled Windows Task or Linux Cron Job"
- Shares created under a shared team folder suddenly disappeared
- AI feature in FileCloud
- WebDRM preview fails
- Site is down with Database Error when browsing
- Forcepoint alert email
- Workflow not working
- Email Send Failed SMTP connect() failed
- Ignore some audit logs
- Notifications about DB backup and CRON
- PDF Preview Issues
- Restrict Public Sharing (DLP)
- Network Share creation failed due to lack of permissions
- How to Update MongoDB Certificates
- PDF preview in the Web UI returns and error
- Reset default admin credentials for a FileCloud Online / FileCloud GovCloud instance.
- Changing Usernames to Reflect AD name change
- 'Shared with me' folder doesn't appear in UI
- Wrong Password when signing into Mobile app
- Login via SSO - Multiple IDPs
- Push service doesn't start
- Share name has random characters
- SSO Login not working with Teams integration
- Reports with custom start value not showing up
- AI integration concern
- How To Determine if FileCloud Server is FIPS Enabled
- Cannot login to admin portal
- reCAPTCHA not working
- Getting an error "An internal error has occurred..." with SSO login to OneLogin
- Encryption Key Being Rejected After Upgrade to 23.241
- How To: Transfer share ownership in FileCloud
- Mongo doesn't start after migrating from AWS to Hyper-V
- Assign a user property on user created based on their email domain
- Change an existing FileCloud user's username
- Password complexity for Public shares
- Users get disconnected after entering credentials
- Solr not available
- HTTP Error After Upgrade
- Cannot upload empty folders via the User Portal "Upload folders" button.
- File Integrity check appearing in the Admin Portal
- NTLM SSO doesn't work with FileCloud Drive or client applications
- Unable to Login to user portal (SSO) - redirects to the login page
- API Session Expiry
- How to increase Java heap size for SOLR in a Linux environment
- Integrating Zabbix with FileCloud
- Domain Change in Multitenancy
- SOLR has crashed, and an alert indicates that it is not available
- Some Active Directory users are not able to log in
- Office Online Server editing does not work when Cloudflare DNS/WAF is used
- Active Directory (AD) users unable to login to Filecloud
- No Promoted Admin User can login to the Admin Portal
- Two-Factor Authentication for Web Login only
- Unload core from SOLR Admin UI (FileCloud Windows OS)
- Mongod OOM Killer error
- New User Account Creation via Share from Admin Portal
- Removing old node names from Admin UI
- Split FileCloud Installation
- Antivirus Scan Report
- Migrate S3 to Local - Managed Storage
- Useful APIs for Multi-tenant Platform
- High Memory Usage
- Restrict Access to Admin Portal based on IP address
- How to Delete a Retention Policy
- FileCloud Server Using OCR Reaching 100% CPU
- Slow Upload Speed for S3 Managed Storage
- NTFS Network Share Path is Not Accessible to Users
- Web servers are unable to communicate with the database server due to password containing special characters (HA Environment)
- Imported Incorrect User from Active Directory (AD)
- Network Folders are empty
- License file has a ZWSP character
- UNC Managed Storage path shows wrong space left
- MongoDB service has stopped immediately
- Autodesk Integration Test Failed
- URL is invalid - Critical Alert
- Throwing HTTP 500 ERROR After an upgrade for a Multi-Tenant Site
- FileCloud VM was restarted
- Delete option for subfolders in the Network Share is grayed out, even though the NTFS permissions are set correctly.
- How to Allow Creating Users with the same Username, but with different domains
- How to access the simplesaml admin
- Error due to domain not in "allowed hosts" list
- Hide top level folders in NTFS Network Share
- Metadata not Downloading with error
- Customize URL for "Help and Support" link in the User Portal
- Fall back procedure for the FileCloud upgrade
- Co-authoring for Online Web Edit is not working
- Generate Logs is empty
- SSL certificates installation on servers with multiple web nodes and DB nodes
- Message Queue service restart is not creating any messages/warning in Alert section of the admin portal
- Admin Email Logins
- 504 Gateway Timeout
- Invalid or unauthorized path
- Apache IP Restrictions not working
- Workflow doesn't work after user was deleted
- Apache admin password changed
- Xampp folder showing a running process when using update tool
- Apache failed to start after upgrading certificates
- Unable to login after MongoDB update
- How to download OVF file for FileCloud installation?
- Unable to use API for External User account
- External Sharing Account Creation
- CLFC-01482 Cannot copy files between different storage types
- Solr can't be configured
- How to: Disable prompt for device approval every time a new device connects to the FileCloud Server
- Office Online On-prem web edit not working
- How to add self signed root certificate to FileCloud CA cert
- Network Connection error when accesing FileCloud using iOS FileCloud App
- How To: Hide Direct Link option for shared files and folders
- MongoDB service refuse to start
- Getting "An internal error" when running the "install" checks on a FileCloud VMware OVF server.
- FileCloud OVF server root login
- SSO Log Out URL is not working
- FileCloud SIEM Integration (Syslogs)
- Storage Not Ready Email Alert
- FileCloud in an iFrame, the Download Files button does not work (S3 Storage)
- Invalid shares are displayed when accessing the shared link
- Getting an error when running a MongoDB dump when DB authentication is enabled
- Active Directory integration doesn't work with SSL and port 636
- AD Group doesn't Sync
- Workflow across multiple folders
- Workflow not running upon file upload
- Cannot Edit SSO SAML Settings
- WOPI Timeout value for co-edit
- SSL errors when logging into Android Mobile App
- Groups are missing from the list when creating private shares
- Everyone group is not visible/missing
- MongoDB failing to start on new FileCloud installation
- Folder downloads don't work on Safari
- DLP rules blocking FileCloud Admin Portal
- Split ssl_requests.log file by day
- Getting an error "Folder Share Location Not Readable." when adding the path to a new FileCloud Network Share
- A promoted admin user is unable to login to the Admin Portal
- Few folder deletes failing when trying to delete multiple folders
- Content Search - Find exact match of the phrase
- Install FileCloud on Docker
- Error when importing AD groups and users