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Disabling Two-Factor Authentication for the Admin Portal 

Original Question or Issue:

Disabling Two-Factor Authentication for the Admin Portal 


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

Resetting the main admin password also disables two-factor authentication (2FA) for the main admin account and clears any admin login lockouts. The reset enables login to the Admin Portal without completing the 2FA challenge.

For instructions, see:

https://docs.filecloud.com/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-setup/administrator-settings/resetting-admin-password

 


Notes: