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Login Redirects Back to the Login Screen After Page Load

Original Question or Issue:

Login Redirects Back to the Login Screen After Page Load


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

2026-03-18 9:50:03.275913 DEBUG: [2818410][17738526030068] Session: IP Mismatch Detected

 


Defect or Enhancement Number:

 


Cause:

An IP address change is detected as suspicious activity, resulting in the session being logged out immediately.

 


Resolution or Workaround:

Disable IP address checking in the Admin Portal: Admin Portal > Settings > Misc > General > Disable IP check




Notes: