Files showing size as 0B

Original Question or Issue:

Files show as 0B in the User Portal.

Environment:

• Product - FileCloud Server
• Version - 23.253
• Platform - Any

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

This can happen with directory scraper enabled.

This affects both the size returned in getfilelist, and the Filecloud-Trailing-Size. If directory scraper is enabled, we retrieve size and modified date from the output of “dir” command from windows CMD.

If this is misconfigured, it can cause the file size to display as 0B.

Resolution or Workaround:

Disable directory scraper to resolve the issue.

Notes: