General
Articles, how-to's and announcements about FileCloud support and the product.
- Known Issue: Folder stuck in sync pending state in FileCloud Desktop (Server 23.262.2 + FCD 23.253.4 / 23.253.5)
- How to get your license key
- How to register an account
Troubleshooting Guides
Guides for troubleshooting common issues seen across different aspects of the FileCloud product suite.
FileCloud Server/Online
Topics and articles centered around FileCloud Server, FileCloud Online, and general usability of both products.
- SAML SSO certificate issue
- SSL certificates installation on servers with multiple web nodes and DB nodes
- PDF Preview Issues
FileCloud Desktop
Topics and articles centered around FileCloud Desktop.
- Filecloud Desktop Mac won't load directories
- Adobe Reader Not Opening Non-Cached Files
- Desktop client browsing issue
FileCloud Drive
Topics and articles centered around FileCloud Drive.
- Error 90020 when logging in to the drive client
- Mass deployment - Drive configuration
- FileCloud Drive Not Accessible
FileCloud Sync/Server Sync
Topics and articles centered around FileCloud Sync and Server Sync