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Message Queue service restart is not creating any messages/warning in Alert section of the admin portal

Original Question or Issue:

While restarting the message queue service through the admin portal, it does not generate any messages or warnings in the Alert section


Environment:

  • Product - FileCloud Server
  • Version - 23.241
  • Platform - Linux

Steps to Reproduce:

Login to Admin Portal > Settings > Misc > Support Services > restart message queue > save the changes

Navigate to the Alert section to view if any messages or warnings are generated:

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Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

Recent server updates and design


Resolution or Workaround:

To confirm the Message Queue service status and other services status, you can run the below commands in the server back-end through the terminal:

service fcorchestrator status

service fcorchestrator stop

service fcorchestrator start

service apache2 status

service cron status

service fcdocconverter status

service solr status

service mongod status


Notes: