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Unencrypted Files Detected for Filecloud 23.242

Original Question or Issue:

We have an error that the encryption is enabled but some files are not encrypted.  


Environment:

  • Product - FileCloud Server
  • Version - 23.242
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

a6cd0bff6939f47917db5388c2951241f9103c0734e09154bfd44031f97ffe2b012bbbda859defa7?t=a8e7dafb90bf83dad971ed6cbbdd0868


Defect or Enhancement Number:

 


Cause:

Encrypted Storage checks are failing due to the thumb present in the Database.


Resolution or Workaround:

  • Check the existing unencrypted files:

     use tonidostoragedb
      db.items.find({storedpath:/.dat/}).count()
      db.items.find({storedpath:/.thumb/}).count()

  • Apply the patch for clearing thumb files (23.242) - FCL-940
  • Remove the thumb files by running the Thumbs Tool for Removing Excessive Thumb Files

Notes: