Original Question or Issue:
How to enable 'Forgot Password' for users?
Environment:
- Product - Any
- Version - Any
- Platform - Any
Steps to Reproduce:
Error or Log Message:
Defect or Enhancement Number:
Cause:
Resolution or Workaround:
- Open a browser and log in to the Admin Portal.
- From the left navigation pane, click Customization.
- Select the General tab, and then the Login sub-tab.
Notes:
If you are an AD or LDAP user, the Forgot Password option is not functional for you. If you have forgotten your password, please contact your administrator.