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Deleted external users remain listed in existing Team Folder shares after account deletion

Original Question or Issue:

Deleted external users remain listed in existing Team Folder shares after account deletion 


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

  • Create a Team Folder and share it with a licensed user.
  • Licensed user shares the Team Folder with an external user.
  • Delete the external user through Admin Portal → Manage Users.
  • Check the Team Folder sharing settings.
  • Observe that the deleted user remains listed.

Error or Log Message:

 


Defect or Enhancement Number:

FCL-13238 


Cause:

 


Resolution or Workaround:

  • Manually remove the deleted user from affected shares.
  • Fix available in FileCloud 23.264.

Notes: