Issue searching files by keyword

Original Question or Issue:

Some files from a Network Share are missing in the search results

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any

Steps to Reproduce:

• Have an NTFS network share configured
• FileCloud services run as Domain User different from the Logon Apache Domain User
• Perform a search on a Network Share from Admin Portal > Federated Search  

Error or Log Message:

Defect or Enhancement Number:

Cause:

Resolution or Workaround:

• All FileCloud Services should run as Domain User who has access to the network location
• It's recommended to use the same Domain Log On User for all FileCloud services (Solr, Memcached, Orchestrator, Helper, Push and Cron) as the Apache Domain Log On User

Notes:

Please note those services needs to be restarted from FileCloud Control Panel in order for the change to take effect.