Original Question or Issue:
How to fix a "SAML authentication failed" error when using SSO authentication with Salesforce?
Environment:
- Product - FileCloud Server
- Version - 23.253
- Platform - Any
Steps to Reproduce:
Error or Log Message:
SAML Authentication Failed
Defect or Enhancement Number:
Cause:
Incorrect user parameters were used in the Admin Portal SSO settings.
Resolution or Workaround:
Make sure to match the correct Customer Attributes from the SalesForce SAML configuration in the FileCloud Admin Portal's SSO Settings.
Salesforce SAML Configuration
FileCloud Admin Portal SSO Configuration
Notes: