FileCloud Update tool fails on HA
Original Question or Issue:
My FileCloud is deployed in High Availability on Windows servers and i'm facing a MongoDB error when updating to the latest version.
Environment:
- Product - FileCloud Server
- Version - Any
- Platform - Windows
Steps to Reproduce:
Updating a FileCloud High Availability Windows platform.
Error or Log Message:
Failed: can't create session: failed to connect to mongodb://localhost
Defect or Enhancement Number:
Cause:
Resolution or Workaround:
- Connect via RDP to one of the application nodes and open CMD as Administrator.
- Take a full manual MongoDB dump:
<Drive_Letter>:\xampp\mongodb\bin\mongodump.exe --host "rs0/fcn4,fcn2,fcn3" --username dbuser --password filecloud321 --authenticationDatabase admin --gzip --out <Drive_Letter>:\allDBs
- Connect via RDP to the MongoDB nodes, but one by one and starting with the secondaries.
- Open CMD as Administrator and run the following commands:
cd <Drive_Letter>:\cloudupdatetool
cloudupdate.exe /noMongoDump
Select the XAMPP folder location, then click Start.
Notes:
Remove username, password and authenticationDatabase options if you're not using MongoDB authentication.