WebDRM preview fails

Original Question or Issue:

I shared a file via the secure web viewer link but it doesn't show up when the recipient opens the file.

Environment:

Steps to Reproduce:

Sharing a pdf, MS word or an image using the option "Allow anyone with secure Web Link".

Error or Log Message:

Failed to decode token.

Defect or Enhancement Number:

CL-15986

Cause:

The location of PHP used for token verification was hard-coded to C:\xampp\php

Resolution or Workaround:

Beginning with FileCloud release 23.242 the PHP path is configurable, now it can easily be changed to match customers environment:

Connect to the FileCloud web nodes and locate the drive where xampp directory is installed.
xampp was found under E drive, so navigate to folder E:\xampp\webdrm
Create a file named .env under the above directory.
Edit the file and add the line: FCWD_PHP_EXECUTABLE=E:/xampp/php/php.exe
Restart the WebDRM service from the FileCloud Control Panel.

Notes: