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FileCloud Update tool failed

Original Question or Issue:

The FileCloud update tool is not able to rename the XAMPP directory and fails.


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Windows

Steps to Reproduce:

Upgrade the FileCloud application using the Windows update tool.


Error or Log Message:

Access to file denied: C:\xampp.


Defect or Enhancement Number:

 


Cause:

The Windows user running the FileCloud update tool lacks permissions.

Some processes are still using the XAMPP folder.


Resolution or Workaround:

Run the FileCloud update tool as Administrator.

Kill any process still using the XAMPP folder: Troubleshooting the Upgrade Tool | FileCloud Help


Notes: