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MongoDB Alert in Admin Portal

Original Question or Issue:

There are critical MongoDB errors in the FileCloud Admin Portal > Alert tab.


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

Dedicated FileCloud MongoDB nodes in replica set mode.


Error or Log Message:

Not primary so we cannot begin or continue a transaction.


Defect or Enhancement Number:

 


Cause:

Network disconnection between the FileCloud App/Web and the MongoDB nodes.


Resolution or Workaround:

Fix the network ACL for the MongoDB IPs and default port 27017.


Notes: