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FileCloud Online Data Export and Account Termination After License Expiry

Original Question or Issue:

FileCloud Online Data Export and Account Termination After License Expiry 

Environment:

  • Product - FileCloud Online
  • Version - Any
  • Platform - Any

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

  • License expiry disables regular user access.
  • Administrator access remains available temporarily.

Resolution or Workaround:

  • Download available data through the Admin Portal.
  • License extension may be required for individual user access and user-specific data export.
  • Contact Sales for license extension options.

Notes:

  • Download available data through the Admin Portal.
  • License extension may be required for individual user access and user-specific data export.
  • Contact Sales for license extension options.
  • Contact FileCloud Support for on-premises migration guidance, if required.