Skip to content
English
Manage and Create Tickets
  • There are no suggestions because the search field is empty.

Share permissions disabled

Original Question or Issue:

The following public sharing options are disabled after migration.

  • Allow anyone with the link
  • Allow anyone with the link and password

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

  1. Log in to the FileCloud user portal.
  2. Select a file or folder and open the sharing options.
  3. Observe that the following options are disabled:
    • Allow anyone with the link
    • Allow anyone with the link and password

Error or Log Message:

 

Defect or Enhancement Number:

 

Cause:

The policy assigned to the affected user may have the Share Mode set to Allow Private Shares Only, which prevents the creation of public shares.

Resolution or Workaround:

  1. Log in to the FileCloud admin portal.
  2. Navigate to Settings → Policies.
  3. Open the policy assigned to the affected user.
  4. Navigate to General → Share Mode.
  5. If the Share Mode is set to Allow Private Shares Only, change it to Allow All Shares.
  6. Save the changes.

 

Notes: