Skip to content
English
  • There are no suggestions because the search field is empty.

MongoDB failing to start on new FileCloud installation

Original Question or Issue:

MongoDB service not starting in a new FileCloud installation. FileCloud versions 23.x or higher requires MongoDB 6.0 and MongoDB 6.0 needs AVX instruction set support.


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

CPU does not support AVX


Resolution or Workaround:

Check whether the host CPU supports AVX instruction set by running the below command.

lscpu | grep -i avx

The output should be as attached in the screenshot.
9960efec1bbf8e40af003fa48dc5e259ca5296253a43778968596a58eca1fa3a1e51e44a33f89d4c?t=be94dbf5377186e6503839a936b9328e

If the host CPU doesn't support AVX, please use a CPU which support AVX, list of CPU's which support AVX can be found in the link here.


Notes: