Online Customer Audit and Database Backups
Original Question or Issue:
Are audit log archive and database backups available to Online Customers?
Environment:
- Product - FileCloud Online
- Version - Any
- Platform - Any
Steps to Reproduce:
Error or Log Message:
Defect or Enhancement Number:
Cause:
This information is being requested due to auditing purposes
Resolution or Workaround:
Access to server logs and database backups is restricted to the OnlineOps team:- Daily Backups are performed for all hosted instances
- Backups are kept for 90 days
- A screenshot of Cron performing the backup can be supplied upon request for auditing/miscellaneous purposes
- Audit Logs are still available in the Admin Portal ( Admin UI > Misc > Audit )
Notes: