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An internal error has occurred while processing your request SSO login issue

Original Question or Issue:

Getting the error "An internal error has occurred while processing your request" when trying to login via SSO.

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 

Error or Log Message:

 

Defect or Enhancement Number:

 

Cause:

 

Resolution or Workaround:

Verify the below line is added to Apache configuration files mentioned below based on the OS FileCloud is installed and Apache service restarted:

Windows Server: c:\xampp\apache\conf\extra\httpd-filecloud.conf
  • Alias /simplesaml "/xampp/htdocs/thirdparty/simplesaml/public"

Ubuntu: /etc/apache2/sites-enabled/default-ssl.conf
RHEL: /etc/httpd/conf.d/ssl.conf

  •  Alias /simplesaml "/var/www/html/thirdparty/simplesaml/public"

Notes:

More details can be found in the "Configure Apache Webserver" section under the SAML configuration documentation.