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An internal error has occurred while processing your request SSO login issue

Original Question or Issue:

Getting the error "An internal error has occurred while processing your request" when trying to login via SSO.


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

Verify the below line is added to Apache configuration files mentioned below based on the OS FileCloud is installed and Apache service restarted:

  • Alias /simplesaml "/xampp/htdocs/thirdparty/simplesaml/www"
  • Windows Server: c:\xampp\apache\conf\extra\httpd-filecloud.conf
  • Ubuntu: /etc/apache2/sites-enabled/000-default.conf
  • RHEL: /etc/httpd/conf.d/ssl.conf

Notes:

More details can be found in the "Configure Apache Webserver" section under the SAML configuration documentation.