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Scratch directory writable failure

Original Question or Issue:

After an upgrade to the latest version, we are unable to log in to our portal using SSO.


Environment:

  • Product - FileCloud Server
  • Version - 23.253
  • Platform - Windows

Steps to Reproduce:



Error or Log Message:

Scratch Directory Writable: C\:xampp\htdocs\scratch FAIL

CLFC-00004 0 | Unable to write in the "logs" directory (C\:xampp\htdocs\scratch\)


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

If you have a service user in place for Apache, ensure this user's permissions are correct, and write is allowed for the XAMPP directory.

These can be changed these via Windows Properties > Security


Notes: