Scratch directory writable failure
Original Question or Issue:
After an upgrade to the latest version, we are unable to log in to our portal using SSO.
Environment:
- Product - FileCloud Server
- Version - 23.253
- Platform - Windows
Steps to Reproduce:
Error or Log Message:
Scratch Directory Writable: C\:xampp\htdocs\scratch FAIL
CLFC-00004 0 | Unable to write in the "logs" directory (C\:xampp\htdocs\scratch\)
Defect or Enhancement Number:
Cause:
Resolution or Workaround:
If you have a service user in place for Apache, ensure this user's permissions are correct, and write is allowed for the XAMPP directory.
These can be changed these via Windows Properties > Security
Notes: