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AD accounts are getting automatically approved on mistake

Original Question or Issue:

Active Directory (AD) accounts are being automatically created in FileCloud Server and assigned a full license. These auto-created users cannot share files because the required Team Folder has not been created and assigned by IT. IT administrators need to control full-user account creation and prevent the application from automatically provisioning accounts.

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Cause:

Automatic account approval is set to Automatically approve new accounts to External User

In doing so, AD(Active Directory) accounts are automatically created as well

Resolution or Workaround:

To prevent unauthorized AD accounts from becoming active, create a workflow in the FileCloud Admin Portal that automatically disables new AD accounts and notifies an administrator for manual approval. Follow these steps:

  1. Navigate to Admin Portal > Workflow and click Create Workflow.
  2. Set the trigger condition to If new user is created.
  3. Under the trigger conditions, set:
    • Auth type = ACTIVEDIRECTORY
    • Leave all other condition fields empty.
  4. Under Then (actions), add the following actions:
    • Disable user account
    • Send email to an admin for manual approval
  5. Save and enable the workflow.

Notes:

Account Approval – FileCloud Server Administrator Guide (links to latest version documentation)