Upload failing in web user interface

Original Question or Issue:

Uploading files via the FileCloud User Interface is taking a long time and getting errors.

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Windows

Steps to Reproduce:

Upload files via the FileCloud domain URL.

Error or Log Message:

Something went wrong.

Defect or Enhancement Number:

Cause:

WAF/Firewall is blocking the Upload API call.

Resolution or Workaround:

• Connect using RDP to all your FileCloud Web nodes (if many).

• Verify that services are running from the FileCloud Control Panel.

• Start the web browser within the FileCloud server.

• Login to the FileCloud User Interface using the localhost IP 127.0.0.1.

• Test uploading files.

Notes:

If you can't reproduce the upload issue on any of the Web nodes using the localhost IP, that means the issue is in the Network, Firewall and or WAF.