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Report generation taking time

Original Question or Issue:

I am experiencing issues with generating reports for one tenant.


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

FileCloud multi-tenant platform with a large audit database.


Error or Log Message:

Waiting a long time for the report to be generated.


Defect or Enhancement Number:

 


Cause:

Large audit database.


Resolution or Workaround:

  • Increase the "parallel_high_priority_workers_count" in:
    Linux: /var/www/html/src/Scripts/config/default.json
    Windows: <Drive_Letter>:\xampp\htdocs\src\Scripts\config\default.json

  • Restart the fcorchestrator service:
    Linux: systemctl restart fcorchestrator
    Windows: Restart Message Queue service from the FileCloud Control Panel.

  • Enable automatic archival and removal of audit entries from database:
    Delete Audit Log Entries | FileCloud Help.


Notes: