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Cannot preview password protected MS office files

Original Question or Issue:

I can't preview a password-protected Microsoft Office file in the FileCloud User Interface. 


Environment:

  • Product - FileCloud Server
  • Version - 23.253
  • Platform - Any

Steps to Reproduce:

Using the FileCloud User Interface from a web browser to preview password-protected Microsoft Office files.


Error or Log Message:

The MS Office file can only be downloaded.


Defect or Enhancement Number:

 


Cause:

Preview configuration is using Document Converter.


Resolution or Workaround:

Configure Web Edit and use WOPI for document preview.  


Notes:

A detailed documentation of the preview capabilities and integrations can be seen below:

Document Preview