Missing Group in Admin Portal (Groups)

Original Question or Issue:

Hi support, our team receive a report that a group (_SCE_CESB_ADMIN_GP) was missing from the admin portal. Our team would like to know is there any history or audit log which we can be able to trace why the group had been deleted.

Environment:

• Product - FileCloud Server, FileCloud ServerSync, FileCloud Sync, FileCloud Drive, FileCloud Desktop
• Version - 
• Platform - Windows, Linux, MacOS

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

Based on the audit record, the group _SCE_CESB_ADMIN_GP was successfully renamed to SCE_CESB_for_Student_Members_ADMIN_GP.

Resolution or Workaround:

• Review Audit entry

  Operation: updategroup (Group Rename)
  Performed By: fc_admin
  Access Method: Web Browser
  Source IP: xxx.xx.xxx.xxx
  Timestamp: October 22, 2025, 2:35 PM (server time)
  Affected Group ID: 5d65fcd7fa86dd05940038d6
  New Group Name: SCE_CESB_for_Student_Members_ADMIN_GP
  Original Group Name: _SCE_CESB_ADMIN_GP

• The rename operation for the group _SCE_CESB_ADMIN_GP → SCE_CESB_for_Student_Members_ADMIN_GP was successful.

• The group continues to exist under the same ID, retaining its members and settings.

Notes: