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Fcdocconverter doesn't release Apache threads

Original Question or Issue:

FileCloud went down for no reason, we had to restart it.


Environment:

  • Product - FileCloud Server
  • Version - 23.251
  • Platform - Linux

Steps to Reproduce:

fcdocconverter started and configured in the Admin portal.


Error or Log Message:

No Apache logs.


Defect or Enhancement Number:

FCL-2488


Cause:

fcdocconverter doesn't release Apache threads.


Resolution or Workaround:

Stop the fcdocconverter OS service and disable it from the FileCloud Admin Portal.

 


Notes: