Network Folders are empty

Original Question or Issue:

Network Folders are created, and permissions are provisioned in the Admin Portal, but the Network Folders are empty in the User Portal.

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

FileCloud services are not running as a service account.

Resolution or Workaround:

Based on FileCloud's support documentation on creating LAN-based Network Folder it is recommended that FileCloud services will have to run as service accounts with full permission on the physical network paths.

Notes: