Groups are missing from the list when creating private shares

Original Question or Issue:

When users try to add existing groups to a private share, the group appears to be missing. In some instances, only the EVERYONE group exists in the list of groups.

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

Resolution or Workaround:

• Log in to the Admin Portal using an admin account that has access to Settings.
• Go to Settings >> Misc  >> User tab.
• Locate the Group Visibility setting. 
• Set the value to Show All Groups and click Save.

Notes: