Skip to content
English
My Tickets
  • There are no suggestions because the search field is empty.

Everyone group is not visible/missing

Original Question or Issue:

A user or admin user cannot add the Everyone group to a share because it is missing from the list of groups on your FileCloud Server. 

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 

Error or Log Message:

 

Defect or Enhancement Number:

 

Cause:

This could happen if a Group or Team Folder policy has been configured to restrict users from adding the EVERYONE group to a private share. 

Resolution or Workaround:

  • Identify the group policy that is effective for the user. Go to Users and search for the affected user. 
  • Click on the gear icon to view the user's effective policy. Though you can edit the group policy from this screen, you should check first which users/groups will be affected by the change.
  • Take note of the policy identified above.
  • Go to Settings >> Policies and edit the policy identified above. In some cases, if this behavior affects the admin user's ability to add the EVERYONE group to a Team Folder share, the Team Folder Policy will need to be modified.
  • In the Policy Settings, go to the User Policy tab and locate the Disable everyone group sharing setting.
  • Set the value NO and Save the changes.

Notes:

https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-setup/share-settings/configure-sharing-defaults