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FileCloud Server Using OCR Reaching 100% CPU

Original Question or Issue:

Installed a new dedicated FileCloud Server and as it is used more, we have reoccurring 100% load of CPU on this server.


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

Enable OCR on low-memory configuration.


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

OCR enabled and not enough memory.


Resolution or Workaround:

  • Disable OCR, if OCR is not needed
  • Alternatively, you can increase the memory of the machine to account for the increased memory usage

Notes:

Setting up Content Search for Documents - FileCloud Docs - Server