reCAPTCHA not working

Original Question or Issue:

reCAPTCHA feature not working for both Login and Public password protected shares.

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any

Steps to Reproduce:

FileCloud admin portal configured from Settings > Third Party Integrations > reCAPTCHA

Error or Log Message:

Captcha Token Invalid CLFC-00035 error

Defect or Enhancement Number:

Cause:

https://www.google.com is not reachable from FileCloud web node

Resolution or Workaround:

Open network ACL: Source IP FileCloud web node > Destination www.google.com > Port 443 HTTPS

Notes:

If you have multiple FileCloud web nodes, the ACL must be opened for each of them.