Original Question or Issue:
Unable to use FileCloud Update tool, error keeps coming up
Environment:
- Product - FileCloud Server
- Version - 23.241
- Platform - Windows
Steps to Reproduce:
Error or Log Message:
Exception Renaming: File access error: sharing violation D:\xampp make sure folder is not in use by running applications
Defect or Enhancement Number:
Cause:
A process is running in the background
Resolution or Workaround:
Use the Windows Resource Monitor to end the processes that are blocking the move:
- Start the Resource Monitor by clicking Win-R, and then entering resmon.
- Click the CPU tab.
- Search for xampp in Associated Handles.
- Right-click on each xampp process and choose End Process.
- Click Start in the Update Tool interface again.
Notes: