Original Question or Issue:
It was just attempted to upgrade from Filecloud 23.241.5 to 23.241.6 and running on Multi-tenancy with 16 sites running, and 2 of them fail to load - throwing an HTTP 500 error
Environment:
- Product - FileCloud Server
- Version - Any
- Platform - Linux
Steps to Reproduce:
Error or Log Message:
Defect or Enhancement Number:
Cause:
The user is trying to edit excel files with an unsupported extension (xls)
Resolution or Workaround:
Make sure Apache has granted permission to the /scratch/logs/<tenantname> folder, otherwise run the below command:
Ubuntu:
chown -R www-data:www-data /var/www/html/scratch/logs/<tenantname>
RHEL:
chown -R apache:apache /var/www/html/scratch/logs/<tenantname>
Notes: