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Getting an error when running a MongoDB dump when DB authentication is enabled

Original Question or Issue:

When creating a MongoDB dump, an error is encountered and the mongodump command fails to complete.

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 

Error or Log Message:

mongodump.exe --out C:\mongodump
2024-11-09T08:43:37.251-0600    Failed: error getting database names: not authorized on admin to execute command { listDatabases: 1, $readPreference: { mode: "secondaryPreferred" }, $db: "admin" }

Defect or Enhancement Number:

 

Cause:

The DB user used do not have the complete permission to create a mongodump of the entire FileCloud database in one command. 

Resolution or Workaround:

As a workaround, you can create a mongodump on the individual Tonido Cloud databases. See the commands below:

mongodump --host <IP or Hostname of primary MongoDB node> --authenticationDatabase admin --username <dbusername> --password <yourpassword> --db=tonidosyncdb --out D:\mdump
mongodump --host <IP or Hostname of primary MongoDB node> --authenticationDatabase admin --username <dbusername> --password <yourpassword>--db=tonidoauditdb --out D:\mdump
mongodump --host <IP or Hostname of primary MongoDB node> --authenticationDatabase admin --username <dbusername> --password <yourpassword>--db=tonidoclouddb --out D:\mdump
mongodump --host <IP or Hostname of primary MongoDB node> --authenticationDatabase admin --username <dbusername>--password <yourpassword>--db=tonidosettings --out D:\mdump
mongodump --host <IP or Hostname of primary MongoDB node> --authenticationDatabase admin --username <dbusername>--password <yourpassword>--db=tonidostoragedb --out D:\mdump

Notes: