Zapier integration login error

Original Question or Issue:

Unable to connect FileCloud to Zapier to build some automated workflows.

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Environment:

• Product - FileCloud Server
• Version - 23.242
• Platform - Any

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Steps to Reproduce:

• Login to Zapier.
• Try to connect your FileCloud user to Zapier to create zaps.
• An error will appear "We hit an error adding your new account".

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Error or Log Message:

We hit an error adding your new account.
"Authentication failed."

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Defect or Enhancement Number:

 

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Cause:

User agent and IP validation was added to enhance protections. That caused that new functionality rejected Zapier authorization requests, sent from different IP addresses. Zapier uses dynamic IP addresses.

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Resolution or Workaround:

• Open the cloudconfig.php.

  • Windows Location : C:\xampp\htdocs\config\cloudconfig.php

  • Linux Location : /var/www/html/config/cloudconfig.php

• Add define ("TONIDOCLOUD_DISABLE_USERAGENT_CHECK", 1);

• Disable IP checks in the admin portal in Settings -> Misc -> General

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Notes: