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How to: Disable prompt for device approval every time a new device connects to the FileCloud Server

Original Question or Issue:

As an Admin user, how do you disable the prompt to approve a new device when it connects to the FileCloud Server?

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 

Error or Log Message:

 

Defect or Enhancement Number:

 

Cause:

The Require Admin Approval for Device Authentication parameter in the Group Policy under User Policy tab could have been set to YES or a server-side workflow has been created to require device approval.

Resolution or Workaround:

In the FileCloud Admin Portal, there are two areas where this can be controlled.

  1. Group Policy: This option is disabled by default, and the value for Require Admin Approval for Device Authentication is set to NO. 
    • A FileCloud Group Policy contains a configuration that requires an admin user to approve any device that connects to the FileCloud Server. 
    • You can find this in the Admin Portal >> Settings >> Policies.
    • Select a Policy and click on the Edit button.
    • Go to the User Policy tab.
    • Make sure that the value for the Require Admin Approval for Device Authentication parameter is set to NO. If this is set to you YES, this would require the admin user to approve the device under the Device Management screen in the Admin Portal. 
  2. A created server-side workflow. when a server-side workflow has been created using the document below, this would require an admin user's approval for a device to access data from the server successfully. If a workflow has been created, it can be disabled to no longer require approval.
    https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-maintenance/workflows-ifttt/workflow-recipes-for-filecloud/admin-approval-required-workflow

Notes: