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Report generation takes time

Original Question or Issue:

We are currently running on the latest version; however, I am still experiencing issues with generating reports.


Environment:

  • Product - FileCloud Server
  • Version - 23.261.0
  • Platform - Linux

Steps to Reproduce:

Large audit database with tens of millions of records.


Error or Log Message:

Reports are taking days to complete. 


Defect or Enhancement Number:

 


Cause:

Customization.


Resolution or Workaround:

Edit the file /var/www/html/src/Scripts/config/default.json and set the flag below to 1 or 2:

"parallel_high_priority_workers_count": 1,

Restart the Message Queue service and verify the status on all FileCloud application nodes:

systemctl restart fcorchestrator;
systemctl status fcorchestrator;


Notes:

Monitor the CPU and RAM usage on the FileCloud app and the primary MongoDB node.