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CSV bulk user import creates accounts with Full Access regardless of the specified Status value (Guest or External).

Original Question or Issue:

CSV bulk user import creates accounts with Full Access regardless of the specified Status value (Guest or External). 

Environment:

  • Product - FileCloud Server
  • Version - 23.262
  • Platform - Any

Steps to Reproduce:

  • Navigate to Admin Portal → Users → Import.
  • Prepare a CSV file with the documented Status column.
  • Add new users with Status=External, Status=Guest, and Status=Full.
  • Import the CSV file.
  • Check the access level of the newly created accounts.

Error or Log Message:

  • No error message displayed.
  • Accounts with Status=External and Status=Guest are created with Full Access

Defect or Enhancement Number:

FCL-13384 

Cause:

  • Backend code incorrectly interprets the account status information as a number, while the method returns the status as an object.
  • Incorrect status handling causes imported accounts to default to Full Access.

Resolution or Workaround:

  • Bug identified by the Development team.
  • No fix ETA currently available.
  • Manually edit the imported accounts through Admin Portal → Users → Edit and assign the appropriate account type.
  • Monitor FileCloud release notes for the fix.

Notes: