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User logged out just after logging in

Original Question or Issue:

The user is getting disconnected just after a logging in

Environment:

  • Product - FileCloud Server
  • Version - 23.261
  • Platform - Any

Steps to Reproduce:

NA

Error or Log Message:

2026-04-20 20:29:10.855982 DEBUG: [387906][17767097508061] START [10.82.112.253] GET conex.fabmisr.com.eg:/core/getactions?type=inbox&archived=false

2026-04-20 20:29:10.856694 DEBUG: [387906][17767097508061] Rewriting URI: /core/getactions?type=inbox&archived=false => /core/getactions?type=inbox&archived=false&op=getactions

2026-04-20 20:29:10.894739 INFO: [387906][17767097508061] CodeLathe\Core\Infrastructure\Storage\S3StorageImpl:initConfig Using multipart chunksize : 10485760

2026-04-20 20:29:10.941844 INFO: [387906][17767097508061] [AuthCodeValidator] API getactions not supported

2026-04-20 20:29:10.941931 INFO: [387906][17767097508061] checkUserAuth: Anonymous access granted for getactions for accessing /core/getactions

2026-04-20 20:29:10.947138 INFO: [387906][17767097508061] Minimum auth requirement not met for accessing /core/getactions

2026-04-20 20:29:10.948802 INFO: [387906][17767097508061] Logging out : /core/getactions 

2026-04-20 20:29:10.949446 INFO: [387906][17767097508061]  Logging out user :  when accessing /core/getactions

2026-04-20 20:29:10.961665 DEBUG: [387906][17767097508061] log : LOGGING AUDIT getactions

2026-04-20 20:29:10.962166 DEBUG: [387906][17767097508061] Background class CodeLathe\Core\Subsystem\Analytics\Audit\AuditManager running in parallel with priority 5

Defect or Enhancement Number:

FCL-9013

Cause:

Misconfiguration of HTTPS on the Firewall side was causing a missing cookie with the endpoint.

Resolution or Workaround:

Fix the configuration on the Firewall

Notes: