Shared Office files unavailable for preview despite granted view-only access.

Original Question or Issue:

Shared Office files unavailable for preview despite granted view-only access. 

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any

Steps to Reproduce:

Error or Log Message:

Preview Failed: The share configuration does not allow preview-download permission is not enabled 

Defect or Enhancement Number:

Cause:

The preview service cannot process the Office file because it exceeds the maximum supported file size. 

Resolution or Workaround:

Update cloudconfig.php at the following locations:

• Windows: XAMPP_DIRECTORY/htdocs/config/cloudconfig.php
• Linux: /var/www/config/cloudconfig.php

Add the following line:

define("TONIDOCLOUD_DOCPREVIEW_SIZELIMIT", "20485760"); // 20MB

Increase the configured value as needed based on file size requirements.

Notes: