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Not receiving 2FA emails

Original Question or Issue:

Not receiving 2FA emails


Environment:

  • Product - FileCloud Online
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

4:SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): Peer certificate CN=`*.smtp2go.com' did not match expected CN=`smtpcorp.com'

 


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

  • Navigate to Admin Portal > Settings > Email.
  • Change the SMTP host name from smtpcorp.com to smtp2go.com.
  • Click Save.


Notes: