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Reset 2FA for the Team Folder Account

 

Original Question or Issue:

How to reset  two-factor authentication (2FA) for a Team Folder account?


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

Follow these steps to reset 2FA:

  • Log in to the Admin Portal.

  • Navigate to the Settings section.

  • Click on Policies.

  • Find and select "Edit Policy" for the TEAM FOLDER POLICY.

  • Head over to the 2FA section.

  • Click on "Reset 2FA Setting."



Notes: