Unable to Delete Files in FileCloud Online Due to Trailing Whitespace in MongoDB filename
Original Question or Issue:
We can't delete five files from our server that are not needed. Can they be delete from your end.
Environment:
- Product - FileCloud Server
- Version - 23.253
- Platform - Any
Steps to Reproduce:
Error or Log Message:
Delete operation fails with message:
Delete file <filename> ... request failed
Defect or Enhancement Number:
Cause:
Problem with deletion of those files is caused by whitespaces at the end of names files in mongodb.
Resolution or Workaround:
-
find a file in database,
-
correct mapping between ‘name’/’lowername' and ‘storedpath'
-
physical file with name from 'storedpath' must exist on the disc, local or cloud.
Notes: