Solr service issue

Original Question or Issue:

Currently FileCloud is unable to connect to Solr server. Users will not be able to use the search functionality properly, until the issue is fixed.

Environment:

• Product - FileCloud Server
• Version - 23.242
• Platform - Windows

Steps to Reproduce:

Running Solr service with an old OpenJDK version.

Error or Log Message:

Currently, FileCloud is unable to connect to the Solr server.

Defect or Enhancement Number:

Cause:

Running Solr on 23.242.0 with an old OpenJDK version.

Resolution or Workaround:

• Stop or kill the Solr service.
       
• Download Open JDK 11.02+9 > Extract it > Update JAVA_HOME variable.
       
• Start the Solr service.
     
• Verify that Solr is listening on port 8983 and that logs were generated.

Notes:

Install Content Search for Windows - FileCloud Docs - Server