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Changing Usernames to Reflect AD name change

Original Question or Issue:

User's name started out as Jane.Doe, but was updated to jdoe.  How can you change their username in FileCloud?


Environment:

  • Product - Any
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

You can not change username inside of FileCloud. You will need to recreate the user with the new name and then transfer their My Files to the new account.


Notes: