Changing Usernames to Reflect AD name change
Original Question or Issue:
User's name started out as Jane.Doe, but was updated to jdoe. How can you change their username in FileCloud?
Environment:
- Product - Any
- Version - Any
- Platform - Any
Steps to Reproduce:
Error or Log Message:
Defect or Enhancement Number:
Cause:
Resolution or Workaround:
You can not change username inside of FileCloud. You will need to recreate the user with the new name and then transfer their My Files to the new account.
Notes: