DataBase Keeps Crashing Due to Security Software

Original Question or Issue:

The database service keeps crashing.

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any

Steps to Reproduce:

Error or Log Message:

{"t":{"$date":"XX"},"s":"F",  "c":"CONTROL",  "id":4757800, "ctx":"ftdc","msg":"Writing fatal message","attr":{"message":"DBException::toString(): FileRenameFailed: Access is denied\nActual exception type: class mongo::error_details::ExceptionForImpl<37,class mongo::AssertionException>\n"}}

Defect or Enhancement Number:

Cause:

Anti-virus or security software was stopping the Database.

Resolution or Workaround:

Whitelist the /xampp folder for the Anti-virus or security software.

Notes: