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Getting a "Solr not available" email alert

Original Question or Issue:

Received an email alert from your FileCloud site saying, "Solr not available". 


Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any

Steps to Reproduce:

 


Error or Log Message:

 


Defect or Enhancement Number:

 


Cause:

 


Resolution or Workaround:

  • Log in to the node/server hosting your Solr service.
  • Make sure that the Solr service is running by checking the service status or using the FileCloud Control panel.
    • FileCloud Control Panel 
      • c1b3025c3d8eee95663acc64b10a664faabe29092dbcd6780e0e1aebdbe76cf07ba36617978c8ce9?t=3d6d1b2c13ecac20af19bcb21bed5861
    • Windows Services
      • 1069cd1a70b33f447fcf2e5adc164ca5eeccd7adfc7195a2539055c9e99907ccaa3c98c4baf2faa7?t=9207792ba2094a76cab794fe85eaec97
    • Linux Command Line 
      • RHEL 9 - sudo systemctl status httpd
      • Ubuntu  - sudo service apache2 status
  • Once it is identified that the Solr service is not running, start the service still using the following methods mentioned above.
    • FileCloud Control Panel
      • cfa8c880ca06acc80db81721022751029ff6b86b6d83f82261f870e92d423e262b0e2bb0a83b5c60?t=3f66eeaf66595ee771fbc3cce6c148a1
    • Windows Services
      • af35fff696c244fcfff3230a836a84e2850cc859e1578a8da8ea67a98f6b5d130deb72264ad6546e?t=77770b413a6d17b1f9fe627b23fffd26
      •  
    • Linux Command Line
      • RHEL 9 - sudo systemctl start httpd
      • Ubuntu - sudo service apache2 start

Notes:

Refer to this link for other SOLR error codes.