FileCloud Update Tool fails to upgrade

Original Question or Issue:

We tried to update the FileCloud server, but the message says it cannot rename the xampp folder because another process uses it.

Environment:

Steps to Reproduce:

Run the FileCloud Update Tool.

Error or Log Message:

FCUpdater fails - Exception: Renaming Access to file denied.

Defect or Enhancement Number:

Cause:

Some processes are still using the xampp directory.

Resolution or Workaround:

Open the Resource Monitor > CPU > Associated Handles, type Solr and kill all the processes that remain active.

Also, type xampp to see if any other processes are still active in the xampp folder:

Ensure that the Update Tool runs with Administrator privileges and is not stored and started from the xampp folder.

Notes: