Wrong update time for a file - Drive mount

Original Question or Issue:

Field "Date modified" from Windows file explorer is showing different times for users

Environment:

• Product - FileCloud Drive
• Version - Any
• Platform - Any

Steps to Reproduce:

Error or Log Message:

Defect or Enhancement Number:

Cause:

Resolution or Workaround:

Please proceed as below in order to track file operations through all devices:

• Review FileCloud Drive logs from users machines:
  • %APPDATA%\FileCloud Drive\data\fcedc.log
  • %APPDATA%\FileCloud Drive\data\FileCloudDrive.log
• Review Date and Time Zone in each device:
  • FileCloud Admin Portal > Settings > Misc > General > Server Timezone
  • Users machines > Settings > Time & language > Date & time > Time zone
• Review FileCloud server logs on all FileCloud web nodes:
  • Windows: C:\xampp\htdocs\scratch\logs
    Linux: /var/www/html/scratch/logs
• Review Audit logs for that file from FileCloud Admin Portal > Audit

Notes: